CLOSETerms & Privacy Policy
Online bookings
We respectfully request a 24 hour cancellation or reschedule notice period. We understand life is unpredictable and things are not always within our control so if you think you will be late please contact us. A grace period of 10 mins will be given however due to scheduling we will have to reschedule if you are any later. This ensures all customers are given the dedicated time for treatment and that all you receive the best possible outcome.
Payment
Payments are to be made in full on the day of treatment.
Refunds
Due to the nature of cosmetic injectables refunds are not application. Refunds however, will be provided where required under the New Zealand Consumer Law. Refunds cannot be made under circumstances (for example, if you are not satisfied with the aesthetic outcome of your treatment).
Changes to price and services
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Consultations
Mandatory consultations prior to an initial treatment are required, even if you have received the same treatment elsewhere. These are carried out to ensure suitability of treatment and to inform you of your options, the risks and benefits and allow you to ask questions and discuss concerns you may have. It is also a time for you and your injector to discuss a treatment plan that best fits your needs and desired outcomes. At this time a Medical questionnaire will be done and consents forms you will be asked to sign if you wish to proceed with the treatment. You have the choice to receive treatment on the day or schedule for another day.
Cosmetic injectables
Due to the nature of cosmetic injectables, clients must be deemed medically fit and suitable for treatment. This will be decided at an initial consultation and with every subsequent treatment. Please ensure your medical history is thoroughly discussed with your injector and of any changes that occur at following visits. Marnie Aesthetics reserves the right to refuse treatment at any time, if the client is deemed unsuitable, or if the treatment is deemed unsuitable or unnecessary, or unwarranted by the Registered nurse. Treatment will not be provided for those under the age of 18 years. From time to time, we may list commonly associated risks for a particular procedure on our website or social media platforms. This does not represent all of the risks or possible side-effects associated with our Services. These will be discussed at your consultation or at the time treatment. In the event of an emergency or suspected adverse event please contact your injector as soon as possible.
Before and after photos.
Photos are taken at the time of your treatment and are deemed necessary when consenting for treatment. This allows for a thorough treatment plan and allows for the documentation of progress and outcomes. The use of photos allows us to get the best out of your continued journey with Marnie Aesthetics and are kept confidential. From time to time these images may be used for educational and promotional material, this however will only be done with consent by law. If you consent to publishing these photos you will be asked to sign a legal agreement for the release.
Privacy agreement
At Marnie Aesthetics Under the Privacy act 2020, we collect personal information from you. This may include but not limited to;
- Name
- Contact information
- Date of birth
- Medical history
- Interaction documentation
- Billing details
This information is collected to provide treatments you are consenting to and or planning on receiving. Only your Cosmetic nurse and Timely software for booking and documentation management purposes will have access to this information.We collect, use and disclose your personal information only for specific and limited purposes.
For example:
- To process your payments, deal with your enquiries and requests, and assess and handle any complaints.
- To provide you with the goods, services and/or information you have requested
- To process and answer your inquiries or to contact you to answer your questions and/or requests.
- For the purposes of competitions or promotions that you have entered.
- To communicate information to you.
- To manage our everyday business needs.
- To authenticate the identity of individuals contacting us by telephone, electronic means or otherwise, or when using the Platform.
- For internal training and quality assurance purposes.
- To provide personalised products, communications and targeted advertising as well as product recommendations to you from Marnie Aesthetics and via third-party websites.
If you have any queries about the use of your information please contact Marnie Aesthetics Limited on 027 311 3580 or by direct message via @marnieaesthetics instagram page or email us at marniekateshea@gmail.com
Mandatory Statements
Botox® is a prescription medicine for the treatment of frown lines , horizontal forehead lines and crow’s feet round the eyes. Botox® has risks and benefits.
Ask your doctor if Botox is right for you. If you have side effects, see your doctor. You will need to pay for Botox® and clinic fees will apply.
For details on precautions & side effects consult your healthcare professional or the Consumer Medicine Information (CMI) at www.medsafe.govt.nz .Botox® treatment lasts about 4 months and further courses of treatment may be necessary. Should only be administered by trained medical professionals. (contains botulinum toxin A 50,100 & 200 units)Allergan (NZ) Limited, Auckland.Juvederm UltraTM & Juvederm Ultra PlusTM are medical devices Class III for the filling of medium size and deep facial wrinkles by injection into the skin and for creating definition and volume in the lips. Contains 24mg/mL. cross-linked hyaluronic acid Juvederm has risks and benefits.
Cautions: Use in an area that has been treated with another dermal filler, people with autoimmune disease, or who are pregnant, breastfeeding, under 18 years of age or have an increased susceptibility to keloid formation and hypertrophic scarring. People on blood thinning medicines.
Possible side effects: injection site inflammatory reactions (redness/swelling, itching/pain on pressure) induration or nodules; discolouration; weak filling effect. If you have side effects or concerns speak to your doctor. Product and treatment costs will apply. Note: Juvederm treatment lasts about 12-24 months. For product information check with your doctor or product information at Allergan (NZ) Limited, Auckland.
The STYLAGE® hyaluronic acid gel injection acts by filling in wrinkles and leaving the skin’s surface visibly smoother. Once the indication has been determined, the practitioner will choose a STYLAGE® treatment according to the condition of the patient’s skin, age, depth of the wrinkles and the desired effect: STYLAGE® S, M, L, XL or XXL Stylage contains the local anesthetic lidocaine (also known as lignocaine) as well as the antioxidant Mannitol. These elements help to neutralize radicals under the skin, which means less swelling, redness, and irritability compared to other fillers. Stylage is completely biocompatible and biodegradable. It is arguably the safest filler choice for individuals who have allergies. Best of all, Stylage fillers degrade at a slower rate than most other hyaluronic acid dermal fillers, so you get to reap the benefits of your treatment for a longer period of time. This makes Stylage a cost-effective filler option. Stylage comes in a range different product formulas to address specific beauty issues.
Xeomin® is a Prescription Medicine containing 50, 100 units of incobotulinum Type A, purified Botulinum toxin type A complex for injection. It is used for the treatment of frown lines on the forehead, lateral periorbital lines and horizontal forehead lines in adults. It should be administered only by trained medical professionals. Talk to your specialist about the benefits/risks of this procedure in appearance medicine. Xeomin treatment lasts about four months and further courses of treatment may be necessary.
Cautions: people receiving blood thinning medicines, care at the proposed injection sites, pregnancy and lactation. Possible side effects: headache, pain, swelling or infection at injection site, local muscle weakness including drooping eye lids, lack of feeling & nausea. Treatment last for up to 4 months. You will need to pay for this medicine. Discuss with your specialist if Xeomin is right for you. For more information or for a copy of CMI please contact the NZ distributor: Merz, Sydney. Distributed by Healthcare Logistics, Auckland
